Builders Warehouse – Kitchen Cupboards
I ordered and paid for some cupboards in December. I told them I would not be able to collect them in December but would contact them in January. I sent them an e-mail on the Saturday 10 January saying I would collect them on the Tuesday the 13 January. I heard nothing from them so presumed that it was ok to fetch them. We live in Port Alfred which is 180 km away from PE. When I got there they didn’t have the one cupboard. We then said that they would have to send it as my husband would be back at work and could not fetch it. I have phoned numerous times to find out what was happening and have not received an answer. I also ordered a counter top which they did not have.
Additional information about this complaint about Builders Warehouse may be obtained from the author. The author has the choice of leaving additional contact information and further identifying the person or company complained of. If the author provided the information, it could be found below:
Author: Contact with Author
Offender: Builders Warehouse
Country: South Africa State: All Country City: Port Elizabeth
Category: Construction & Repair