Direct Energy – Lyers
I had a representative go to my house and had me change to direct energy. I specifically said I had a contract with my current energy company. He said it would be fine and that direct energy would take care of it. 1st lye. Then I get to call direct energy to tell them about what happened and how I need to change back to my company. I follow their instruction and the company asks for a transfer request of service. They denied it because they say I am now under contract when I still have more than 15 days.
This company is a scam and will try and keep you and lye to get you!!!
I am furious customer right now and wish I would have never opened that door.
Additional information about this complaint about Direct Energy may be obtained from the author. The author has the choice of leaving additional contact information and further identifying the person or company complained of. If the author provided the information, it could be found below:
Author: Contact with Author
Offender: Direct Energy
State: Texas City: Plano
Address: 12 Greenway Plz Ste 600
Category: Construction & Repair