Direct Energy – Scamming the elderly.
My father who is over 80 was called by Direct Energy and told that their rate was better than the rate he was currently paying. Upon reviewing his bill, as it was way more than the other energy company he was with, I discovered that Direct Energys rate was more than DOUBLE his current rate.
When I called Direct Energy, they told me that he had a great rate when he signed up, however, that rate was more than the rate he had been paying. They effectively lied to my father! I was told that Direct Energy used outside sales people to procure new accounts.
Basically, they took no responsibility for their actions.
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Author: Contact with Author
Offender: Direct Energy
Address: 12 Greenway Plz Ste 600
Category: Construction & Repair