Eliance home comfort

Eliance home comfort – Reliance Home comfort air conditioner and thermostat that do not work – Smart Air by Reliance

Last October (2013) I spent over ten thousand dollars to install new air conditioner and furnace by Reliance Home Comfort. The air conditioner has not been working the whole summer. It does not bring down the temperature by even one degree after running for hours. The thermostat in also faulty and stops communicating after a few seconds after you touch it.
I have been calling Reliance, then send a technician but nothing changes. They were going to ship me a new thermostat weeks ago which I have still not received.
The have made some changes to the circuit board when they installed the equipment such that it is missing low voltage terminal for connecting the thermostat to the circuit board. Their technicians are not trained and often do not know what they are doing.
I will never buy any equipment from them again.

Additional information about this complaint about Eliance home comfort may be obtained from the author.  The author has the choice of leaving additional contact information and further identifying the person or company complained of.  If the author provided the information, it could be found below:

Contact information:
Author: Contact with Author

Offender: Eliance home comfort
Country: USA
Category: Construction & Repair

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