Sears Appliance Repair Service – Sears broken washing machine
Agree with reviewer that there needs to be a zero rating. Have used sear repair a couple of times and will ABSOLUTELY never use them again. Took the day off to wait for the 10-2 appointment, showed up at exactly 2. Spent an hour fixing the same problem they fixed 6 months ago – but alas, we only had a 90 day warranty. After the technician left, the second load of laundry, the problem was back. Multiple calls to try and get someone back out to fix the washer, put on hold twice 20 minutes and no return call from a supervisor when asked to speak to one. Only response was “we are very busy – we can send someone out in a week” Customer service is dead at Sears!
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Author: Contact with Author
Offender: Sears Appliance Repair Service
Category: Construction & Repair