Tw Group – Do not buy property from these people!
We recently bought a house off plan from TW Group. From the word go there were problems. They changed the plans without notifying the buyers. They did a terrible job on finishing the units. When it came to the hand over date there was no electricity boxes in the complex and loose wires were exposed. No intercom system was set up and the units themselves were in a shocking state.
In meetings they had with the owners at the complex Jacques Combrinck (The developer) outright told us that they cut corners and did not deliver on what we signed and paid.
They assured us that snags would be completed and that they are dedicated to fixing all the problems. We are now 4 months in and very little has changed. Jacques Combrinck made arrangements to get the snags done properly and brought in an external contractor to to the job. The contractor is now off site and has washed his hands of the complex as Jacques did not arrange anything he had agreed to arrange ie: tilers, painter etc.
Do not buy a property from TW Group and or Jacques Combrinck they are. We no longer have a choice but to sell and cut our loses. Buying a house is meant to be a happy time, they destroyed that for us.
Additional information about this complaint about Tw Group may be obtained from the author. The author has the choice of leaving additional contact information and further identifying the person or company complained of. If the author provided the information, it could be found below:
Author: Contact with Author
Offender: Tw Group
Country: South Africa State: All Country City: Johannesburg
Category: Construction & Repair