Vivint Sola – In May of 2014 we signed a contract for solar panels to…
In May of 2014 we signed a contract for solar panels to be installed on our home to help offset the cost of our high energy bill. Our average monthly energy bill with the care discount and a medical baseline discount averaged well over 300 dollars a month and in the summer has been close to 700. Wanting help and some relief we listened to Solar sales person on what we could save, we thought it was a great idea. We have seen other homes and the panels looked okay.
Well we had 79 panels installed on our home. The system is not to this day up and fully working properly. Vivint takes out monthly charges yet I have not had a 30 day period to rate for charges. Energy company says more than half panels not working. Have called on situation every week trying to get system corrected. Poor customer service. And charges from energy provider and Vivint are more or the same as prior to panels. Misrepresentation of entire program. It’s now February 2015.
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Author: Contact with Author
Offender: Vivint Sola
Country: USA State: Utah City: Lehi Zip: 84043
Address: 3301 North Thanksgiving Way
Category: Construction & Repair