Vivint – Refund refused by Vivint Sola
Vivint Solar is charging me $457. For 3 month solar panels were NOT turned ON or working.
I have paid $500 in combined electric bills (local carrier and Vivint) for last 3 months which has overdrawn my account.
CS said it’s not their problem panels weren’t on and won’t refund me because it not in their business practice.
I have not received last 3 months invoices and asked for copies but have not received them yet. They will not send paper bills because they are a GREEN company. CS representatives are incompetent and managers will not return my phone calls.
I am furious and disgusted with their unethical business practices. I regret getting these solar panels.
Additional information about this complaint about Vivint may be obtained from the author. The author has the choice of leaving additional contact information and further identifying the person or company complained of. If the author provided the information, it could be found below:
Author: Contact with Author
Address: 4931 North 300 West
Phone: 8002165232, 8885672527
Category: Construction & Repair