Window World

Window World – Poor installation, seal failures… If I had the money I would replace

The installation involved nine windows and the two installers were done in one day. Because of a problem with the foundation being slightly off on once side of the house the windows were off left-to-right. I told the installers to compensate for the “slant” and make the windows level. End of day the lead guy said, “Hey, lady, did you know your windows are off left-to-right by one quarter inch?” Really!!!
Then they nailed the lower trim sill on every window on the flat lower portion. Now we have to check every few months for caulk integrity to keep it from leaking.
The bathroom window has been replaced three times now due to the seal between the panes leaking and filling with moisture.
Four windows have had to have the balances inside the side of the window replaced because they didn’t keep the window up when opened.
We called Anderson and had them come and look to give a quote: the salesman made the call in front of us about the horrible installation and the manager offered 30% off
If they could use photos in their sales to show what you DON’T want for an installtion.

Additional information about this complaint about Window World may be obtained from the author.  The author has the choice of leaving additional contact information and further identifying the person or company complained of.  If the author provided the information, it could be found below:

Contact information:
Author: Contact with Author

Offender: Window World

Address: 118 Shaver Street
Phone: 8667402100, 3366672100
Category: Construction & Repair

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