Light in the box – Light in the box are frauds!
Light in the box is an international website that my teenage daughter found her prom dress on I went on the site and set up her an account under her email address and created her password with the company name since we were just using this account to order her dress and that’s all I paid with my debit card and I received an conformation number and an order number I asked her to write it down and she assumed they would send it to her email well ok fine they will.
Four days later nothing no emails nothing verifying that we made a purchase on their site no thank you or anything. The website says it supposed to take 6-8 days for shipping I ordered the dress on the 5th of March on the 4th day after ordering I called my bank and they have gotten their funds.
I am on the 11th business day and still no dress this company do not have an 1800 number any can only check order status through the account you created on the website when we tried to check for her account it no longer exist and creating a new account just to chat or talk to an rep doesn’t work. We need this dress by the 28th of March and I do not have anymore money to purchase her another dress for prom. Please do not buy from this company they are a rip off!!!
Additional information about this complaint about Light in the box may be obtained from the author. The author has the choice of leaving additional contact information and further identifying the person or company complained of. If the author provided the information, it could be found below:
Author: Contact with Author
Offender: Light in the box
Country: USA City: Internet